FAQ's

What forms of Payment do you accept?

We accept Cash, Cheque and Electronic Funds Transfer (EFT).

 

Do you Service Outside of Sydney?
On the rare occasion the Roller Shutter Dr. may service as far as Wollongong, Gosford and the Mountains area, conditions apply. Please feel free to call or send us an email anytime to discuss your needs.

 

Are your call out fees included in the initial quote?
Yes, all charges the Roller Shutter Dr. quotes you, are the Total and Final amount.

 

Can you also organise brand new Roller Shutters to be Installed?

Yes, the Roller Shutter Dr. works along side a very reputable company, who only offer quality products. We'd be happy to help you.

 

Do you Service all Brands of Roller Shutters?
Yes we do, but please be aware that if you have Heukro Shutters, certain parts are unavailable due to the company closing their doors. This certain type of Roller Shutter is very old, but is also a rarety to see them around this day and age. Apart from this, we Service and Repair all makes and models of Window based Roller Shutters.

 

Do you Service and Repair Garage and Roller Doors?
Unfortunately we do not Repair and Service Garage or Roller Doors.